Day Four- Green Valley Ranch Resort – The Power of Kindness

Make Your Best Impression Blog   ·   February 28, 2010

Today was the final day for our Big Money Speaker Boot-Camp that began on Thursday.  We were joined by Mark Victor Hansen and well as the Founder of Traffic Geyser. Another full day of great contacts and mind expanding material.

Many had to leave early; however, we are staying and additional day so we can go to the Grand Canyon tomorrow.

So far the service at the hotel has been a pleasant surprise. Today my husband forgot his  iPhone in the food court area at the resort.  He left the meeting room searching for the lost phone. He returned to the lunch area and asked the people around the area if they had seen his phone.

When I returned from the close of the meeting, he shared with me that he was afraid that it had been stolen. I asked if he had checked with security to see if someone had potentially turned it in.  I could see the concern and frustration on his face. I asked if he had checked with security.

If you will recall during a previous posting, I had to visit security to retrieve my Real Men of Reality TV calendar as well as my meeting materials.  I called security and gratefully someone had turned in this phone.

Fortunately I was aware of who to call if something was missing from the food court due to my prior experience.  Ironically, what was an embarrassing situation for me helped us located his phone. There was no way anyone would have known who to call.

God has an amazing way to offer that helping hand, even in the most unusual situations. You just have to be aware.

I will keep you posted on the final day and they the return home.  This customer service report is leaning on the more positive side even though it began quite the opposite.