Make Your Best Impression and America’s Impression Engineer Announces Three New Services for Business Owners, Managers, and Human Resource Professionals

Make Your Best Impression Blog, News & Testimonials, Press Room / Media   ·   May 12, 2010

New Services for Business Owners, Managers, and Human Resource Professionals

 Introducing – A Hospitality Makeover …

Move Over Customer Service- Welcome in the Customer Experience!

Does your organization need a hospitality makeover?  We are now offering a professional service that works with companies and organizations to improve their customer experience. Asking and answering the following questions. How can we offer value to our clients? How can we cultivate relationships with clients and build loyalty for repeat business year after year. This service will help you develop a plan specific for your organization.

Recognize Your Employee with a Lagniappe Service Award®

So you want to honor your associate, and just cannot find the time or the creative way to make it happen. Don’t worry! We have the answer you need.

 The Lagniappe Service Award® is awarded to those individuals that are recognized for superior customer service. This go-to award is excellent for companies looking to recognize their employees for a job well done.  For a nominal investment ($297), this award is would be presented to the winner at the office, during a meeting or event.  A press-release announcing the award winner is including in the package.

• Personal presentation
• Professional press release sent to media outlets
• Award plaque for associate to display proudly in their office
• Entry into the national Lagniappe Service Award® contest for the Grand Prize

Everyone enjoys being recognized for a job well done especially someone that always does that little something extra.

Gold Star Customer Service On-Line Certification

Now Available!

Sometimes we hire the right person, but don’t have time to give them the tools they need to be successful. We are all juggling numerous hats in today’s business environment, yet when we miss this crucial element our business can suffer.

When we add someone to our team, it is crucial that they understand the company culture and adhere to the quality service standards. Gold Star Customer Service Certification is an on-line platform that helps you with your on-boarding process. This is also a great way to make sure that all team members are on the same page. When an associate completes this course, there will be a clear understanding of what is expected.

Benefits to you and your organization:

• Helps manage and track results through the on-line system
• Offers a sense of accomplish to team members
• Can be administered as part of the on-boarding process, before the 90 probation period. This can eliminate in investing long term in employees that are not the right fit for your organization.
• Increases the overall customer experience of your organization by empowering your associates with the proper tools for success
• Increasing the customer experience will have a positive effect on productivity, word of mouth marketing and repeat customers.

Modules Include:  Professionalism, Communication, Telephone Savvy and Solving Needs.

• On-Line- available 24 hrs
• Certificate of Completion
• Sense of accomplishment
• Clear understand about what is expected

You can add this tool for your organization for only $149 per person. Volume discounts are available.

Contact us at info@makeyourbestimpression.com  regarding any of the above new services. Remember we are here to help you put your best foot forward and make your best impression.