Business Etiquette IQ Quiz

1. Your boss, Mr. A., Vice President of Commercial Loans at your bank, enters the room where you are meeting with an important client, Ms. B. You rise and say, “Mr. A, I want to introduce Ms. B., our client from the Wick Corporation.” Is your introduction correct?

a) Yes
b) No

2. You are a junior executive at a social function and meet the CEO of an important corporation. After a brief chat, you give him your business card. Is this correct.?

a) Yes
b) No

3. You answer the business phone for a peer and then ask, “Who’s calling, please?” Are you correct?

a) Yes
b) No

4. You are entering a limousine with an important client. You will position yourself so the client is seated in the back seat, passenger side. Are you correct?

a) Yes
b) No

5. You are a guest at a party, and you notice a man who is not “mingling.” You approach him, introduce yourself and introduce him to others. Are you correct?

a) Yes
b) No

6. Your host has just proposed a toast in your honor. You say, “Thank you,” and take a sip of wine. Are you correct?

a) Yes
b) No

7. You are greeting or saying good-bye to an acquaintance from another company. When is it appropriate to shake her hand?

a) Only at her office
b) Only at your office
c) When you stop and chat on the street
d) All of the above

8. You are talking to a group of four persons. Do you make eye contact with:

a) Just the person to whom you are speaking at the moment.
b) Each of the four persons, moving your eye contact from one to the other.
c) No one particular person. Don’t look directly into anyone’s eye.

9. You greet a visitor in your office. Do you:

a) Say nothing and let him sit where he wishes?
b) Tell him where to sit.
c) Say, “Just sit any place”

10. You are invited to a reception honoring a foreign ambassador to the United States. When you are introduced, address him as:

a) Mr. Ambassador
b) Your Excellency
c) Sir

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